Right of withdrawal
You can revoke your contract within 14 days in written form (eg letter, fax, email) without stating reasons or - if the goods have been sent to you before the end of the deadline - by returning the items. The time limit begins after receipt of this instruction in text form, however not before the goods are received by the recipient (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) nor before we have fulfilled our obligations to provide information as defined in article 246 § 2 in connection with § 1 sentence 1 und 2 EGBGB as well as our obligations according to article § 312g paragraph 1 sentence 1 BGB in connection with article 246 § 3 EGBGB. To comply with revocation limit the revocation or goods must be dispatched on time.
The revocation must be sent to:
Address for returning goods:
Göteborger Str. 15
In the case of an effective withdrawal, the mutually received benefits and any benefits (eg interest) surrendered. Can you give us the performance received and benefits (eg benefits), or not to publish or not, or only in deteriorated condition or in part, you are obliged to pay compensation. For a determination by the deterioration of the goods you need not pay compensation. Compensation for benefits derived, you have to pay only if you have used the product in a way that goes beyond the examination of the characteristics and functioning. The term "examination of the characteristics and operation" means the testing and evaluation of the current item, as it is about in the store and customary.
Transportable items are to be returned at our risk.
You have to bear the normal costs of return if the delivered goods ordered. Obligations to reimburse payments must be made within 30 days. The time limit begins for you when you send your cancellation or the goods, for us upon receipt.
End of withdrawal
Withdrawal form for download [40 KB] .